Privacy Policy

Privacy Policy for AllMart India

Last Updated: September 14, 2026

Effective Date: September 14, 2026

AllMart India (“we,” “us,” “our,” or “AllMart India”) operates the AllMart India mobile application and website (collectively, the “Service”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices available to you when you use AllMart India.

By using our Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and improve our shopping services.

1.1 Personal Information

Depending on the features you use, we may collect:

Name, email address, and mobile phone number when you create an account or contact us.

Delivery address and other order details when you place an order.

Account login information, such as authentication credentials or verification information.

Payment and transaction information when you make a purchase. Payment card or bank details may be processed directly by our authorized payment service providers.

Information you provide when contacting customer support, submitting a review, or making a request.

1.2 Device and Usage Information

We may collect information about the device and app usage, such as:

Device model, operating system, app version, and language.

IP address and general device or network information.

App activity, product searches, pages viewed, and interaction with our services.

Crash reports, diagnostic information, and performance data.

We collect this information only when necessary for the purposes described in this Privacy Policy.

1.3 Information We Do Not Need

AllMart India does not require access to your contacts, microphone, camera, or precise location for ordinary shopping unless a specific feature needs it and you provide the necessary permission.

If a feature requires access to sensitive information, we will explain why it is needed and request permission where required by applicable law.

2. How We Use Your Information

We may use your information to:

Create and manage your account.

Process orders, payments, deliveries, refunds, and returns.

Provide customer support and respond to your inquiries.

Display products, offers, and shopping recommendations.

Send order confirmations, delivery updates, and important service notifications.

Improve app performance, reliability, security, and user experience.

Detect and prevent fraud, abuse, unauthorized access, and other security issues.

Comply with applicable laws and legal obligations.

We will not use personal information for unrelated purposes without an appropriate legal basis or consent where required.

3. How We Share Your Information

We do not sell your personal information.

We may share information with trusted service providers only when necessary to operate AllMart India, including:

Payment processors for processing transactions.

Delivery and logistics partners for fulfilling orders.

Cloud hosting, database, and technical service providers.

Customer support and communication providers.

Analytics, crash reporting, and security service providers, where used.

These providers may process information on our behalf and are required to handle it according to applicable agreements and laws.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of our users, our business, or others.

4. Payment Information

Payments made through AllMart India may be processed by authorized third-party payment providers.

We do not store complete payment card details on our own servers unless we explicitly state otherwise and have the required security measures in place. Payment providers may collect and process payment information according to their own privacy policies.

5. Cookies and Similar Technologies

Our website and app may use cookies, local storage, analytics tools, or similar technologies to maintain sessions, remember preferences, improve functionality, and understand service usage.

Where required, we will obtain consent before using non-essential cookies or similar technologies.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure data transmission, access controls, authentication safeguards, and security monitoring.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, resolve disputes, maintain business records, and comply with applicable legal obligations.

When information is no longer required, we will delete or anonymize it securely, subject to applicable retention requirements.

8. Account and Data Deletion

You may request deletion of your AllMart India account and associated personal information by contacting us at the email address provided below or by using the account deletion option in the app, if available.

Upon receiving a valid deletion request, we will delete or anonymize the information we are not legally required to retain. Certain information, such as transaction records, may need to be retained for legal, accounting, fraud prevention, or dispute resolution purposes.

We will explain any information that must be retained and the applicable retention period when required.

9. Children's Privacy

AllMart India is not intended for children under the age of 13, or the minimum age required by applicable law.

We do not knowingly collect personal information from children without appropriate parental or legal consent where required. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Third-Party Services and Links

AllMart India may use third-party services to provide payment processing, delivery, analytics, security, or other functionality.

Our Service may also contain links to third-party websites. We are not responsible for the privacy practices of third-party services or websites. We encourage you to review their privacy policies before providing information.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you.

Request correction of inaccurate or incomplete information.

Request deletion of your account and personal information.

Withdraw consent where processing is based on consent.

Ask questions about how your information is collected and used.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing a request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date above. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

App Name: AllMart India

Developer / Company Name: [Your legal company or developer name]

Email: [Your official privacy support email]

Website: [Your official AllMart India website URL]

Address: [Your business address, if required]

We will review and respond to privacy-related inquiries within a reasonable period in accordance with applicable law.

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